Resort Buggy

Buggy reservation software for a fleet you run — not rent out.

Buggy reservation and dispatch in one system: your guests scan a QR at any pickup point, request a ride or reserve one up to 30 days ahead, and watch the buggy approach on a live map. No app download. No radio calls.

Most “buggy booking software” is for rental shops.

Search this category and you’ll mostly find rental SaaS: inventory calendars, damage deposits, online checkout — tooling for businesses that rent buggies to customers. If you’re a resort GM or a golf ops director whose property owns the fleet and offers rides as part of the stay, that software solves a problem you don’t have.

Resort Buggy is the other thing: buggy dispatch for resorts and clubs, with guest reservations built into the same system.

If you’re not sure which side of that line your property sits on — a lot of resorts lease their buggies and call them rentals — rental software vs. guest-fleet dispatch settles it in two minutes.

Rental booking SaaS

Inventory, deposits, and checkout for renting buggies to paying customers.

Resort Buggy

Dispatch and reservations for complimentary guest rides on a fleet the property owns.

Buggy dispatch software and reservations: one queue

The system you’re actually replacing isn’t software — it’s the radio. Tonight’s dinner runs live in a notebook at reception, and whoever holds the handset decides which driver goes where. A booking system without live dispatch doesn’t fix that; it just moves the radio problem into a spreadsheet someone still has to work through by hand.

In Resort Buggy, a reservation made three weeks out and a QR request made thirty seconds ago land in the same queue, and both go automatically to the nearest free driver. The front desk stops being the switchboard — and comes back where it helps: staff-assisted booking lets reception place a reservation on a guest’s behalf in seconds, with the same live map and dispatch as a guest-booked ride.

If you’re weighing this against the handset, the radio vs. app dispatch scorecard and what radio dispatch really costs put numbers on the status quo — and see the three-tap request flow for the guest’s side of it.

How guests reserve a buggy

Scan the QR — or open the saved link

A QR code at the villa, the lobby, or any pickup point opens the guest app in the browser. No app store, no account setup — returning guests just reopen the saved link.

Ride now, or reserve up to 30 days ahead

Guests request a buggy on the spot or schedule one for later — the boat transfer, the spa slot, tomorrow night’s dinner. No one has to remember it — the ride goes out on time.

Watch the buggy approach, get a push on arrival

A live map shows the buggy coming, with an ETA built from your property’s own ride history. A push notification lands when it pulls up — no one waits at the curb wondering.

The 6 a.m. seaplane run, booked at dinner

The rides that go wrong aren’t the on-demand ones — they’re the ones someone promised yesterday. The dawn seaplane transfer, the spa slot, tomorrow’s early tee time: tonight they live in the reception notebook, and at 5:50 a.m. they live on whoever remembers them.

In Resort Buggy, a guest books the 6 a.m. run from their phone at dinner — or the front desk places it on their behalf in seconds from the Today screen, no phone or QR scan required from the guest. The reserved ride waits in the queue and dispatches itself to the nearest free driver at the scheduled time. No notebook, no handover briefing, no one setting an alarm to remember someone else’s transfer.

Buggy booking system features

Automatic assignment

Every request — on-demand or reserved — goes to the nearest free driver, automatic by default. A dispatcher can override it in two clicks when a guest needs it. No radio traffic either way.

ETAs from your own rides

Arrival estimates are built from completed rides on your property, not a generic routing engine. You set the starting figure on day one; it sharpens per route as rides land.

Reservations up to 30 days out

Guests lock in jetty runs, dinner rides, and early starts weeks ahead. Reserved rides dispatch themselves at the scheduled time.

One-button driver app

On My Way → Arrived → Start → Complete. A single color-coded button per state — built for gloves and sunglasses.

Live ops board

Active rides, driver online status, and the headline average wait, live on one screen you can run from a phone or tablet.

Analytics with CSV export

Rides per hour, average wait, busiest pickup points — on screen, and exportable to CSV from the Resort tier. A 07:00 email brings yesterday’s numbers and yesterday’s rides as the same spreadsheet, to the addresses you choose.

One-tap guest ratings

One-tap ratings on every ride roll up to a running per-driver average on your ops board — so an off day reaches you before it reaches a review site.

Pickup points with photos and hours

Every pickup point can carry a photo and its own opening hours, shown when a guest taps it — so “the beach bar” looks like your beach bar.

Your illustrated map

Upload your brochure map as a custom overlay on the satellite view, from the Resort tier. Guests navigate the property they recognize.

Branded, no app store

Delivered in the browser — guests never leave for a public app store. Your logo and colors on the guest experience from the Signature tier.

Group and portfolio rollouts

Each property runs as its own space — its own map, fleet, drivers, and data. We roll a group out property by property.

Security built in

Data is encrypted in transit and at rest, and every property’s guest data is scoped to its own account.

Golf buggy reservations for clubs

Clubs use the same system to schedule rides to tee times up to 30 days ahead — booked by staff at the pro shop, or by the player from a QR code or saved link. On the day, each ride dispatches automatically, and the ops board shows where every driver is between rounds.

See Resort Buggy for golf clubs, or start with golf buggy booking systems compared.

Priced by property size. Piloted for free.

Per key for resorts, with equivalent tiers for golf clubs. No per-ride costs, a free 90-day pilot before any commitment, and payment by simple bank transfer.

Beyond dispatch

The same platform runs the rest of the stay, and each part stands on its own: villa turnover and housekeeping boards, guest messaging with live translation, venue and activity bookings — all behind one QR card printed per villa.

And if you keep a written register of your fleet, the ops board knows which buggy is out, and which is on shift — so dispatch never sends a four-seat cart to a party of six.

New to running a buggy service?

Start with what a resort buggy service is, then how to manage a resort buggy service — and for the ground truth, a day running a resort buggy fleet, role by role.

Common questions

Is this buggy rental software?
No. Rental software manages inventory, deposits, and checkout for businesses that rent buggies to customers. Resort Buggy is dispatch and reservation software for properties that run their own fleet as a complimentary guest service — it moves your guests, it doesn’t bill them.
Do guests need to download an app?
No. Guests scan a QR code or open a saved link and the app loads in their browser. They can add it to their home screen for push notifications, but there is no app store and nothing to install.
How far ahead can guests reserve a buggy?
Up to 30 days. A reserved ride waits in the queue and dispatches automatically to the nearest free driver at the scheduled time — the same flow as an on-demand request.
Can the front desk book for a guest?
Yes. Staff-assisted booking lets your team place and track a ride on a guest’s behalf in seconds — same dispatch, same live map, no phone or QR scan required from the guest.
Does it integrate with my tee sheet?
Today the tee sheet stays where it is and the rides are scheduled inside Resort Buggy, timed to the tee times — booked at the pro shop, or by the player from a QR or a saved link. That workflow is exactly what we walk through in the demo.
What does it cost?
You pay per key, per month — nothing per ride, however busy the fleet gets. Golf clubs get matching tiers sized to the course. The first 90 days are a free pilot, and payment is by bank transfer. Full tiers are on the pricing page.

Put your fleet on a buggy reservation system guests can actually use.

A 20-minute walkthrough on your own property's map — reservations, dispatch, and the ops board, live.